Procedure For Granting, Refusing, Maintaining, Extending, Suspending, Withdrawing or Reducing of Client Certificates



Procedure For Granting, Refusing, Maintaining, Extending, Suspending, Withdrawing or Reducing of Client Certificates


1.0 OBJECTIVE :This procedure compliance to requirements applies to client use of certification body (Logo) for the correct use of logos and certification mark as per requirements of ISO/IEC 17021-1:2015.

2.0 SCOPE: :Applies to all customers that IBMS Certification has certified.

3.0 RESPONSIBILITY :Certification Manager/Operation Manager

4.0 DETAILED PROCEDURE

4.1 Management System Certification Logos1 After the successful completion of the IBMScertification process, as a certified/registered organization, our clients are entitled to display and use the certification mark or logo in advertising matter on letterheads, compliment slips, business cards, brochures and marketing materials (including websites), etc and IBMS logo are subject to the following conditions

a) Conforms to requirements of IBMS when making reference to its certification status in communication media such as Internet, brochures or advertising or other documents.
b) Does not make or permit any misleading statement regarding its certification,
c) Does not use or permit the use of the certification document or any part thereof in a misleading manner (i.e. the logo(s) can only be used in conjunction with the client name and location that gained certification/registration).
d) Upon suspension or withdrawal of the certification, discontinues its use of all advertising materials (hardcopy and/or electronic versions) that contains a reference to certification
e) Upon reduction of scope of Certification, client shall amend all advertising matter
f) Shall not use the certification information in a manner to imply that the product or service is certified. The certification mark or logo shall not be used on a product or product packaging as this could be interpreted as denoting product conformity.
g) The Logos cannot be used on customer laboratory test reports, inspection reports,calibration and audit reports.
h) Does not imply that certification applies to activities that are outside the scope of its certification,
i) Shall not use the certification in such a manner that would bring IBMSand /or the certification system into disrepute and lose public trust.
j) Logos shall also not to be applied on visiting cards

4.1.2 The Certification Body Logo may be uniformly reduced or enlarged but shall not be not be less than 15 mm in height and not less than 12mm in width (minimum size15x12mm.), but both the symbols should be legible.
4.1.3 Colour: IBMS certification system can use 3 colours, which are Blue, white, Red.


We at IBMS Certification Pvt. Ltd. are committed to impartiality in delivering our services. We ensure that our services are based on objectivity & are available to all customers and that they are not based on undue commercial, financial or any other considerations. We ensure that all our procedures /guidelines operate in a non-discriminatory manner as being monitored by MD and reviewed by MR and are also available in IBMS Certification Pvt. Ltd. Manual, Procedures, Documents & Instructions.

4.2 Misuse
The misuse of marks or certificate shall result in the following actions.
• Immediate withdrawal of the offending literature by the client,
• Suspension of approval (certification) until misuse is rectified.
• Withdrawal of approval together with publication of the reason for withdrawal.
• If necessary, Legal Action shall be taken against the client by way of Lodging First Information Report with the competent authority. 4.3 Withdrawal of Certification
In the event that approval is withdrawn, the client shall immediately cease use and distribution of any literature, stationary etc bearing the mark. The artwork supplied and all the original approval certificates are to be returned to IBMS Certification.

5.0 DOCUMENTS REFERENCE: • Dispatch of Certificate and Logo IBMS-INS-06
• Use of Logo & marks IBMS-F-06
• Certification Agreement in IBMS-F-05